Can I get a refund on Custom Apex Domain purchases?

Under global ICANN registry rules, domain name registrations (.com, .pk, .com.pk, .ai, .tech, etc.) are irrevocable and non-refundable once registered with the registry. Please double-check spelling before confirming purchase.

How are subscription refunds credited back via Swich Gateway?

Refunds are reversed directly to the original payment instrument used during checkout. If paid via JazzCash or EasyPaisa mobile wallet, funds reflect within 24 to 48 banking hours. If paid via 1Link IBFT or Visa/MasterCard, reversals reflect within 3 to 5 business days per State Bank of Pakistan clearing guidelines.

What happens if money was deducted from my account but tokens or domains were not provisioned?

Our webhook listener automatically monitors payment states. If a network timeout occurs during transaction handshake, the system auto-reconciles within 15 minutes. In case of persistent network drops, emailing your Swich Order Reference ID to info@sbf-consultancy.net or calling +923453204802 prompts instant manual crediting or gateway reversal.

Are there any hidden cancellation fees or penalties?

None. Under our Islamic Fintech and Shariah-compliant billing charter, all transactions are Riba-free with 0% penalty fees, 0% interest charges, and transparent pricing in PKR.

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Refund & Cancellation Policy

Name: Pak-LLM Coder
Rating: 4.95 (1240 reviews)
Author: SBF Consultancy

Swich Payment Rails • SBP PSO/PSP Standards • Domestic PKR Settlement • SBF Consultancy

Fair & Transparent Sovereign Settlement

All Pak-LLM Coder subscriptions and custom domain purchases are processed in Pakistani Rupees (PKR) through Swich Gateway (supporting JazzCash, EasyPaisa, 1Link IBFT, Visa, and MasterCard). We believe in complete fairness and zero hidden penalties.

01. 7-Day Satisfaction Refund Guarantee (Subscriptions)

If you purchase a monthly subscription (such as Freelancer Pro at PKR 1,850/mo or Agency Enterprise at PKR 6,500/mo) and find that the inference quality or platform features do not meet your expectations, you may request a 100% full refund within 7 days of purchase, provided that less than 15% of the allocated monthly token quota has been consumed.

02. Custom Domain Registrations Policy

Per global ICANN registry mandates, custom domain registrations (.com, .pk, .com.pk, .ai, .tech, etc.) are immediate, binding, and non-refundable once registered with the upstream registry. Users retain complete ownership of the domain for the full registration period (1 to 5 years).

03. Subscription Cancellation

You can cancel your subscription at any time with one click from your account dashboard or by visiting /packages. Upon cancellation:

You will not be billed on the next billing date.
You retain full access to your remaining token balance until the end of the current billing cycle.
Your account automatically reverts to the perpetual Sovereign Free Tier (250,000 tokens/mo) without file loss.

04. Failed Transactions & Double Debits

In the rare event of a network timeout during a JazzCash, EasyPaisa, 1Link IBFT, or card transaction where your account is debited but your tokens/domain are not instantly provisioned:

Automatic Reconciliation:

Our Swich webhook listener auto-reconciles pending transactions within 15 minutes. If unresolved, our support team will manually credit the tokens/domain or trigger an immediate gateway reversal to your original payment method.

05. How to Request a Refund or Dispute

Billing Desk: info@sbf-consultancy.net • Phone: +923453204802
Please provide: Registered Email + Swich Transaction ID (e.g. PAK-XXXXX)

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Refunds & Billing FAQs

Transparent guidelines on Swich payment reversals, subscription cancellation, token rollover, and domestic settlement.

If you purchase a paid subscription tier (Freelancer Pro at PKR 1,850/mo or Agency Enterprise at PKR 6,500/mo) and are unsatisfied with the model inference quality or capabilities, you may request a 100% full refund within 7 days of purchase, provided less than 15% of your monthly token quota has been consumed.

Category: Refund Guarantee

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